Orders, Returns & Refunds
PLEASE REVIEW THIS POLICY CAREFULLY BEFORE PLACING AN ORDER. BY COMPLETING A PURCHASE THROUGH THIS WEBSITE, YOU ACKNOWLEDGE AND AGREE TO THE TERMS OUTLINED BELOW.
✍️ Signed Copies (Updated Policy)
All sales are final. No returns, refunds, or exchanges are accepted.
Signed books are personalized, limited items that are individually handled and prepared. Once a book has been signed, it cannot be restocked or resold.
Effective January 25 at 6:00 PM EST, all signed copy purchases are strictly non-returnable under any circumstances, including buyer’s remorse.
🔔 Orders placed before January 25 at 6:00 PM EST
If you purchased a signed copy prior to this policy update, your order may be eligible for review. Eligibility is not guaranteed and will be determined on a case-by-case basis.
👉 To request a review, you must contact support using the button below.
📚 Regular Copies (Paperback & Hardcover — Unsigned)
For unsigned physical books purchased directly through this website:
- Return requests must be submitted within 7 days of delivery
- Items must be unused, undamaged, and in original condition
- Clear photos may be required for inspection
- All return requests are reviewed and approved at our discretion
- Approved refunds will be issued minus original shipping costs
- Customers are responsible for return shipping unless the item arrived damaged or defective
Refunds are processed to the original payment method once the return is received and approved.
❌ Orders Placed Through Third-Party Retailers
We do not manage or fulfill orders placed through Amazon, Barnes & Noble, or other third-party retailers.
If your purchase was made through one of these platforms, their individual return and refund policies apply. Please contact their customer support teams directly for assistance.
While we are the author and publisher, these retailers independently control order processing, shipping, and customer service.
💬 Need Help?
If you have questions regarding an order placed through this website, please contact our support team using the button below. We’ll respond as soon as possible.
Thank you for supporting independent publishing and for respecting these policies.
— Team Behnke